The digital revolution is accelerating at such a rate that it’s fair to say that most of us are playing a game of digital catch-up. However taking this ‘reactive’ approach to digital has provided poor results for many businesses. In fact, the average lifespan of a Fortune 500 company has decreased from 67 years in the 1920’s to 15 years today. It’s staggering to consider that 40% of today’s largest global companies will be gone in 10 years, predominantly due to their inability to adapt to changing customer needs.
Connecting your business with its ideal customers
At Spire, we’re all about empowering our clients to engage directly with their digital customers. We plan for your customers’ end-to-end journeys, ensuring that you invest in a communication infrastructure that will put you in charge of your customer relationships, enabling you to capture new opportunities and respond to customer needs quickly. We’ll implement digital processes that automatically nurture leads and establish digital efficiencies that will help to manage your customers’ experiences and grow your business.
How other agencies work
Businesses for too long have relied on Advertising and Marketing agencies to connect them to new customers. Digital engagement offers businesses the potential to change that. By understanding the needs of your customers and establishing communication channels that offer value to customers, businesses now have the option of taking full control of their advertising, marketing and customer experience initiatives.