Website Designers & Developers
{ USING A CUSTOMER-CENTRIC APPROACH }
Website Designers & Developers
{ USING A CUSTOMER-CENTRIC APPROACH }
Website Designers & Developers
{ CUSTOMER-CENTRIC }
Customer-Centric website design & development
Our Website Designers & Developers consider how to articulate your brand into a beautiful digital experience. We consider how digital customers flow through a site, to help them engage with your content and reach out to become active customers.
With over a Billion Websites and 2.2 Million Applications competing for our attention, it’s important that we understand what our clients customers want and even what they desire from their Digital engagement. Even though most Digital agencies offer Wire-framing, Prototyping & Lean processes, its important to stand-back from this promise of a ‘streamlined digital process’ to ask ourselves, how this asset we’re about to embark on, is going to ‘make our customers lives easier’. The Digital Assets that we create are
‘knee-deep’ in User-insights, meaning that these Digital Assets are developed to meet with your customer’s criteria. We call this our ‘customer-centric’ approach, one that rightly underpins everything that we do. We create these Digital Brand Experiences, onto an array of CMS platforms, including SilverStripe 4, Wordpress and Drupal. Our one aim is to create more than just a solid user-experience, but instead to achieve an excellent Brand Experience through these digital channels.
QV transforms its User-experience.
QV is New Zealand’s leading source of property information. We transformed their existing website to make it responsive across all devices and restructured their information architecture to help users interact with their products with greater ease and purpose. This user experience transformation made it more intuitive and usable for their customers.
Establishing a direct-to-customer eCommerce brand.
Tailor Skincare is a direct-to-customer online retailer selling a unique range of skincare products. We not only helped to reposition Tailor in the market but worked together to design and build a responsive eCommerce store that could scale with the expanding business needs.
Creating a website with a strong sense of community.
The team at Spire were and are outstanding with their ideas, innovation, designs and advice. They have created for us at Exodus a world-class website that enables us to interact with our members, keep them updated and informed along with being very easy to manage and maintain.
Creating a website with a strong sense of community.
The team at Spire were and are outstanding with their ideas, innovation, designs and advice. They have created for us at Exodus a world-class website that enables us to interact with our members, keep them updated and informed along with being very easy to manage and maintain.
QV transforms its User-experience.
QV is New Zealand’s leading source of property information. We transformed their existing website to make it responsive across all devices and restructured their information architecture to help users interact with their products with greater ease and purpose. This user experience transformation made it more intuitive and usable for their customers.
SilverStripe
SilverStripe 4 will help you to control the functionality, design and content of your Applications. Offering a continuous deployment pipeline with tailored deployment tools and processes to ensure safer code releases. This intuitive content management system offers a powerful development framework for full control of your online communications.
Wordpress
Wordpress allows us to extend the functionality of a site with relative ease. This helps to reduce the need for expensive back-end development offering clients the front-end look and the back-end functionality at a manageable price for SME’s. It’s also widely believed that Google ranks Wordpress sites very well. Helping our client to achieve better SEO results and general findability for new prospective customers.
Drupal
Drupal offers, contributed modules and a large number of inexpensive themes, which help SME’s to reduce web development costs significantly. It is also highly customisable offering our developers and designers the ability to address our User Insight requirements. It’s an enterprise-class software, meaning it’s scalable, flexible and reliable. To top it off it has extensive API support.
CMS Platforms
SilverStripe
SilverStripe 4 will help you to control the functionality, design and content of your Applications. Offering a continuous deployment pipeline with tailored deployment tools and processes to ensure safer code releases.
Wordpress
Wordpress allows us to extend the functionality of a site with relative ease. This helps to reduce the need for expensive back-end development offering clients the front-end look and the back-end functionality at a manageable price for SME’s.
Drupal
Drupal offers, contributed modules and a large number of inexpensive themes, which help SME’s to reduce web development costs significantly. It is also highly customisable offering our developers and designers the ability to address our User Insight requirements.
UX design enables your value to be experienced by your customer.
Digital customers expect value from their digital experiences. We use six UX design principles to ensure that your customers engage with the value that your business offers—without frustration. We design compelling user experiences that improve customer satisfaction, retention and advocacy. Our approach utilises the following six UX design principles.
- Useful. Providing helpful information or tools.
- Findable. Providing intuitive navigation.
- Credible. Developing trust and respect.
- Desirable. Connect with their emotions and aspirations.
- Accessible. Cater to all levels of user ability.
- Usable. Seamless experiences across all devices.
Customer Value
Our UX principles
We use six UX design principles to ensure that your customers engage with the value that your business offers—without frustration.
Useful
Findable
Credible
Desirable
Accessible
Usable
All of Government:
Spire has been appointed an All-of-Government web panel supplier for;
Information Architecture, User Insight, Content Design, Visual Design, Front-end Development and SEO & Analytics.
Is your Websites Content aligned to the needs of your customers?
As customers, we use Google to search for ’subject information’. We don’t tend to think about engaging with a particular Brand, we just type in our enquiry and engage with the links as they are listed on page 1. So wouldn’t it be great if you could learn what your customers were searching for and create Content that not only ranks on page 1, but connects with their exact needs. Blending a Websites content with ‘your communication requirements’ coupled with the ‘needs of your customers’ is a prudent way to create ongoing leads. Learn More >
Customer-centric content
Is your Websites Content aligned to the needs of your customers?
Is your Websites Content aligned to the needs of your customers?
As customers, we use Google to search for ’subject information’. We don’t tend to think about engaging with a particular Brand, we just type in our enquiry and engage with the links as they are listed on page 1. So wouldn’t it be great if you could learn what your customers were searching for and create Content that not only ranks on page 1, but connects with their exact needs. Blending a Websites content with ‘your communication requirements’ coupled with the ‘needs of your customers’ is a prudent way to create ongoing leads. Learn More >
Let’s discuss your requirements
Let’s discuss your requirements